At Minty Watches, we pride ourselves on the quality and authenticity of every watch we sell. Understanding the warranties available for your luxury watch is essential, and we're here to clearly explain your options.

Existing Manufacturer's Warranties

Some watches in our collection may still be covered by the original manufacturer's warranty. If your watch is covered under this warranty, it protects you against manufacturing defects and may include other manufacturer-specific benefits. The duration and scope of this warranty vary depending on the make and model of the watch. We will provide you with all the necessary details so you can take full advantage of this manufacturer's warranty.

12 Month Warranty by Minty Watches

For watches that are no longer covered by the manufacturer's warranty, we offer our own 12-month warranty. This warranty begins on the date of purchase and covers malfunctions and mechanical breakdowns not caused by normal wear and tear, accidents, or improper use of the watch.

Here's what our warranty covers:

• Mechanical defects that affect the proper functioning of the watch
• Movement problems due to internal faults
  

What is not covered:

• External damage such as scratches, scuffs or damage to the bracelet
• Problems caused by improper use, such as damage from impacts or water, if the watch is not waterproof
• Normal wear and tear and aging (e.g., discoloration of a leather strap)

Claims Process

If you experience a problem with your watch during the warranty period, contact us immediately. Our team will assess the issue and determine if the necessary repairs are covered by the warranty. We are committed to efficiently repairing or replacing your watch to minimize any interruption in its use.

For all warranty claims, please bring your proof of purchase and contact us via our website or by phone. We will guide you through the claims process and ensure your watch is returned to you in perfect working order as quickly as possible.

At Minty Watches, we are committed to providing our customers with the highest quality pre-owned luxury watches with complete peace of mind. Our guarantee is your assurance that every watch you purchase from us is not only authentic but also reliable and durable.