At Minty Watches, we take pride in the quality and authenticity of every watch we sell. Understanding the warranties available for your luxury watch is essential, and we are here to clearly explain your options.

Existing Manufacturer Warranties

Some watches in our collection may still be covered by the original manufacturer's warranty. If your watch is covered, it protects you against manufacturing defects and may include other manufacturer-specific benefits. The duration and scope of this warranty vary depending on the brand and model of the watch. We will provide you with all the necessary details so that you can take full advantage of this manufacturer's warranty.

12-month warranty by Minty Watches

For watches that are no longer covered by the manufacturer's warranty, we offer our own 12-month warranty. This warranty begins on the date of purchase and covers malfunctions and mechanical failures not caused by normal wear and tear, accidents or improper use of the watch.

Here is what our warranty covers:

• Mechanical defects that affect the proper functioning of the watch
• Movement problems due to internal faults
  

What is not covered:

• External damage such as scratches, scuffs or damage to the strap
• Problems caused by improper use, such as damage due to impact or water, if the watch is not waterproof
• Normal wear and tear and ageing (e.g. discolouration of a leather strap)

Claims Process

If you encounter a problem with your watch during the warranty period, please contact us immediately. Our team will assess the problem and determine whether the necessary repairs are covered by the warranty. We are committed to repairing or replacing your watch efficiently, in order to minimise any interruption to its use.

For any warranty claims, please have your proof of purchase ready and contact us via our website or by telephone. We will guide you through the claims process and ensure that your watch is returned to you in perfect working order as quickly as possible.

At Minty Watches, we are committed to offering our customers the highest quality pre-owned luxury watches with complete peace of mind. Our warranty is your assurance that every watch you purchase from us is not only authentic but also reliable and durable.